With annual turnover rates above 28% and caseloads steadily rising, care managers supporting individuals with intellectual and developmental disabilities (IDD) are stretched thin. They play one of the most vital roles in the IDD community by connecting the dots between individuals, families, providers, and community resources to help each person reach their full potential.
However, as service systems grow more complex and the need for documentation, coordination, and compliance continues to increase, many care managers face a familiar challenge—there simply aren’t enough hours in the day to do everything well.
Assistive technology (AT) like MapHabit empowers individuals with IDD and enhances the way teams provide support. By helping streamline communication, simplify documentation, and offer clear visual tools for skill-building, MapHabit enables care managers to deliver more person-centered support while reducing administrative effort.
Care managers juggle a wide range of responsibilities, including coordinating services, developing service plans, tracking progress, and ensuring that everyone in the Circle of Support (providers, teachers, family members, and others) stays aligned on an individual’s goals.
Yet, the systems designed to make this easier often create new challenges. Communication gaps between teams, inconsistent follow-through on routines, and heavy documentation demands can lead to frustration and missed opportunities for growth.
Research reflects these realities. For example, a 2023 multi‐state report found the average annual turnover rate for Direct Support Professionals in IDD services was nearly 40%. These staffing pressures disrupt continuity of care and strain coordination across teams.
Care managers need tools that connect every stakeholder, maintain visibility into daily progress, and reduce time spent on coordination without sacrificing quality or compliance.
MapHabit is an assistive technology platform that helps care managers, families, and individuals with IDD stay connected through visual structure and shared accountability. It converts everyday routines into step-by-step visual and audio guides that make care more consistent across settings.
How it works:
Key features include:
Together, these tools help care managers spend less time tracking tasks and more time supporting meaningful progress.
With MapHabit, care managers can:
When support teams operate from a single source of truth, alignment improves and individuals receive more consistent, goal-oriented support.
Families play an essential role in every service plan, but without structure, supports can become overwhelming. MapHabit gives families an easy-to-use tool that helps families bring calm and consistency to daily life.
By following visual maps that support each person’s learning style, individuals can complete more tasks independently. This allows supports to step back from constant prompting and focus on celebrating progress and connection.
With the right tools in place, support partners can do their best work, which leads to:
For care managers, this consistency reduces reactive problem-solving and fosters a more stable, engaged support network.
At its core, MapHabit helps individuals build independence at their own pace. Through customizable visual and audio cues, users can practice essential life skills—like cooking, hygiene, or medication management—on their own time and in their preferred learning style.
With a library of more than 1,000 ready-to-use maps and flexible customization options, MapHabit can be tailored to each person’s abilities and adjusted as they grow. This adaptability supports confidence, consistency, and progress across home, school, and community settings.
Whether helping a child with cerebral palsy strengthen fine-motor skills for writing and crafts, or an adult with Down syndrome stay on track with medication routines, MapHabit adapts to each individual’s unique needs and environment. Over time, this shared structure helps care managers, support partners, and individuals work toward the same goals with clarity and coordination.
Consider the hypothetical case of Amy, a care manager supporting a 22-year-old individual with autism. Before using MapHabit, Amy spent much of her time coordinating between staff and family members to reinforce daily routines. After introducing visual maps for morning and evening tasks, her client began completing most steps independently, while Amy could monitor progress and communicate through the MapHabit app.
Stories like Amy’s are increasingly common as provider agencies and care managers adopt assistive-technology solutions. By reducing time spent on day-to-day coordination, care managers gain more bandwidth to focus on long-term outcomes and quality of life.
MapHabit also partners with organizations across the country, including state IDD waiver programs and self-directed services (SDS), to bring this technology to the people who need it most.
By equipping care managers with practical tools to coordinate, track, and empower, MapHabit helps them focus on what matters most—supporting individuals with IDD to live fuller, more engaging lives.
Ready to see how MapHabit can improve care management? Schedule a demo today and discover how we’re helping care managers enhance quality of care and improve lives.